
Building Healthcare’s Missing Digital Infrastructure
We stand at a critical crossroads in American healthcare. Despite our nation's incredible medical innovation, our system fails millions daily through administrative complexity that drains resources, frustrates patients, exhausts providers, and wastes billions.
The numbers tell the story: $1.5 trillion spent each year on admin costs, 100 million Americans drowning in healthcare debt, 84% of prior authorizations still conducted by fax or phone, and 64% of patients living in fear of unexpected medical bills.
This isn't just inefficiency - it's a profound human crisis.
But with in every crisis lies opportunity. The moment is now to build the common digital infrastructure required to make our broken healthcare system actually work for people.
Our Vision
We envision a healthcare system where:
Patients receive immediate, transparent information about costs, coverage, and care options
Providers spend more time healing and less time battling paperwork
Prior authorizations happen in seconds, not weeks
Medical bills are clear, accurate, and never surprising
Administrative waste is eliminated, making healthcare more affordable for everyone
Our Approach
Just as banking built SWIFT and VISA and travel created SABRE, healthcare now requires its own unified digital infrastructure - a neutral platform connecting patients, providers, and payers in real-time.
The Smart Health Network is building this essential infrastructure as a public benefit corporation - governed by ecosystem stakeholders, operated in the public interest, and designed to save $250+ billion annually in administrative waste.
Unlike proprietary solutions that fragment our system further - or B2B platforms that exclude consumers - we're creating a neutral, three-way digital switch connecting patients, providers and plans simultaneously - ensuring everyone sees the same information in real-time.
Our Promise
We will:
Put patients first in everything we build
Remain independent and neutral, serving all participants equally
Build on open standards that enable widespread adoption
Create sustainable economics that align incentives across the network
Operate with transparency and accountability to the public
Join Us
No single organization can solve healthcare's infrastructure challenge alone. Like the railroads, highways, and internet before it, this is infrastructure that must be built collectively.
The time for isolated solutions has passed. The moment for unified action has arrived.
Let's turn this crisis into opportunity. Let's build the missing digital infrastructure required to make our broken healthcare system actually work for people.
Together, we can heal healthcare.